Delivery time: 2-5 working days for cities, districts, and communes across the country
- For bank transfer payments, please transfer the order value in advance to theimplantworld.com dental clinic. Since our accounts utilize SMS Banking, we will receive the notification immediately!
- Thegioiimplant.com dental clinic will promptly verify the information and dispatch the order to you!
- Responsibility of the carrier (logistics service provider): Responsible for delivery times and ensuring the goods arrive in proper condition. In the event of issues resulting from the carrier’s fault, the carrier is fully liable and must provide compensation based on the product’s value. Thegioiimplant.com dental clinic is not responsible for errors arising from subjective actions of the carrier; in force majeure situations, we will support 50% of the loss.
- In case of any delivery delays, Thegioiimplant.com dental clinic will contact and timely inform the customer, allowing the customer to cancel the contract if desired.
Delineation of responsibilities between the merchant and the logistics service provider regarding the provision of product documentation during delivery.
- All orders are pre-packaged prior to shipping and sealed by Thegioiimplant.com dental clinic.
- The shipping provider is only responsible for transporting goods intact and sealed.
- The packaging of all orders includes the following recipient information: Recipient name, phone number, and delivery address.
- Order waybill code: To safeguard the shipment, theimplantworld.com dental clinic will include a valid financial invoice or packing slip of the product in the package (if applicable).
- The financial invoice or packing slip serves as the basis to support claim processing, such as determining the market value of the goods, ensuring valid distribution compliance, etc.